Senior User Experience Designer
Russell Investments
Seattle, WA
September 2012 to August 2016
- Design and integrate client user experience strategies into web and application interfaces.
- Apply user-centered design methods to translate user needs, business objectives and technology capabilities into effective user experiences.
- Facilitate the creation of sketches, and prototypes with business stakeholders, developers, and designers, then develop detailed site maps, wireframes and navigation models.
- Apply segmentation and touch point analysis methods to provide a consistent brand experience.
Skills
- User-centered responsive design & apps
- Information architecture & taxonomies
- Usability studies, interviews, surveys
- Low fidelity hand-drawn prototypes
- High fidelity functional prototypes
- Illustrator, Photoshop, Dreamweaver
- Axure, Balsamiq
- Google Analytics & Adwords
- SEO & SEM
- Data visualization
- Localization
- Product management
- XML, HTML & CSS
- Mac & PC
Senior Information Architect
Russell Investments
Seattle, WA
June 2010 to September 2012
- Apply user-centered design methods to translate user needs, business objectives and technology capabilities into effective user experiences.
- Develop prototypes with project managers, designers, developers, and business stakeholders.
- Define and integrate information architectures and user experience strategies of web and application interfaces.
- Create navigation systems that define and optimize the storage and retrieval of digital content.
- Research new web navigation models and publishing technologies for evaluation and inclusion.
- Establish repeatable “patterns of use” for navigation interfaces of websites and applications.
- Develop detailed site maps, sketches, wireframes and navigation models.
Information Architect, Senior Publishing Application Developer, FrameMaker Product Manager
Russell Investments
Tacoma, WA
2002 to 2010
- Develop and design website architecture, data taxonomies and user interfaces.
- Consult as Automated Publishing Subject Matter Expert to all global offices.
- Install, provide training and functional support of publishing systems in North America, Europe, Japan and Australia.
- Mentor publishing groups to localize workflows to improve productivity.
Senior Electronic Publishing Graphics Specialist
Russell Investments
Tacoma, WA
2000 to 2002
- Develop, implement and maintain automated publishing systems connecting databases to
FrameMaker, and Microsoft Office applications. - Integrate publishing system within content management system.
- Establish, train and support global publishing groups.
Electronic Publishing and Graphics Specialist
Russell Investments
Tacoma, WA
1997 to 2000
- Design, and implement web-based automated templates and graphics for investment reports.
- Integrate automated publishing systems within client work-groups, train and support users.
- Design user-interfaces for database-driven internal Web site.
Senior Graphic Designer
Russell Investments
Tacoma, WA
1988 to 1997
- Develop and manage corporate identity standards.
- Design and produce annual/quarterly reports, product packaging, service marketing materials, brochures, newsletters, environmental graphics and conference displays.
Illustrator, Artist and Freelance Designer
Entrepreneur
Tacoma, WA
1984 to 1997
- Illustrate pen and ink drawings of historic buildings and homes, published and sold calendars wholesale and retail.
- Commission works in watercolor and chalk pastel sold to clients and galleries.
- Freelance agency designer providing print production and illustration services.
- Design client direct design of conference materials, business identities and marketing materials.
Education
- Professional Training: Mobile user experience, responsive design, Google Analytics & Adwords, information architecture, XML, FrameMaker, Dreamweaver, Illustrator. 1988 to present
- Master’s Certificate in User-centered Design: University of Washington. 2009 to 2011
- Certificate in Usability Analyst (CUA): Human Factors International. 2010
- Certificate in Japanese Language & Ceramics: Tacoma Community College. 1998
- Bachelor of Arts in Graphic Design: Central Washington University. 1978 to 1982
Community Volunteer
- Empty Bowls Gig Harbor: Graphic design and event management. 2010-2014
- Catherine Place Women’s Shelter: Assisted with the organization and facilitation of pit-fire ceramics workshops. 2011-2012
- Harmony Hill Cancer Retreat Center: Vegetable garden and grounds maintenance. 2009-2010