Resume

Senior User Experience Designer
Russell Investments
Seattle, WA
September 2012 to August 2016

  • Design and integrate client user experience strategies into web and application interfaces.
  • Apply user-centered design methods to translate user needs, business objectives and technology capabilities into effective user experiences.
  • Facilitate the creation of sketches, and prototypes with business stakeholders, developers, and designers, then develop detailed site maps, wireframes and navigation models.
  • Apply segmentation and touch point analysis methods to provide a consistent brand experience.

Skills

  • User-centered responsive design & apps
  • Information architecture & taxonomies
  • Usability studies, interviews, surveys
  • Low fidelity hand-drawn prototypes
  • High fidelity functional prototypes
  • Illustrator, Photoshop, Dreamweaver
  • Axure, Balsamiq
  • Google Analytics & Adwords
  • SEO & SEM
  • Data visualization
  • Localization
  • Product management
  • XML, HTML & CSS
  • Mac & PC

Senior Information Architect
Russell Investments
Seattle, WA
June 2010 to September 2012

  • Apply user-centered design methods to translate user needs, business objectives and technology capabilities into effective user experiences.
  • Develop prototypes with project managers, designers, developers, and business stakeholders.
  • Define and integrate information architectures and user experience strategies of web and application interfaces.
  • Create navigation systems that define and optimize the storage and retrieval of digital content.
  • Research new web navigation models and publishing technologies for evaluation and inclusion.
  • Establish repeatable “patterns of use” for navigation interfaces of websites and applications.
  • Develop detailed site maps, sketches, wireframes and navigation models.

Information Architect, Senior Publishing Application Developer, FrameMaker Product Manager
Russell Investments
Tacoma, WA
2002 to 2010

  • Develop and design website architecture, data taxonomies and user interfaces.
  • Consult as Automated Publishing Subject Matter Expert to all global offices.
  • Install, provide training and functional support of publishing systems in North America, Europe, Japan and Australia.
  • Mentor publishing groups to localize workflows to improve productivity.

Senior Electronic Publishing Graphics Specialist
Russell Investments
Tacoma, WA
2000 to 2002

  • Develop, implement and maintain automated publishing systems connecting databases to
    FrameMaker, and Microsoft Office applications.
  • Integrate publishing system within content management system.
  • Establish, train and support global publishing groups.

Electronic Publishing and Graphics Specialist
Russell Investments
Tacoma, WA
1997 to 2000

  • Design, and implement web-based automated templates and graphics for investment reports.
  • Integrate automated publishing systems within client work-groups, train and support users.
  • Design user-interfaces for database-driven internal Web site.

Senior Graphic Designer
Russell Investments
Tacoma, WA
1988 to 1997

  • Develop and manage corporate identity standards.
  • Design and produce annual/quarterly reports, product packaging, service marketing materials, brochures, newsletters, environmental graphics and conference displays.

Illustrator, Artist and Freelance Designer
Entrepreneur
Tacoma, WA
1984 to 1997

  • Illustrate pen and ink drawings of historic buildings and homes, published and sold calendars wholesale and retail.
  • Commission works in watercolor and chalk pastel sold to clients and galleries.
  • Freelance agency designer providing print production and illustration services.
  • Design client direct design of conference materials, business identities and marketing materials.

Education

  • Professional Training: Mobile user experience, responsive design, Google Analytics & Adwords, information architecture, XML, FrameMaker, Dreamweaver, Illustrator.  1988 to present
  • Master’s Certificate in User-centered Design: University of Washington.  2009 to 2011
  • Certificate in Usability Analyst (CUA): Human Factors International.  2010
  • Certificate in Japanese Language & Ceramics:  Tacoma Community College.  1998
  • Bachelor of Arts in Graphic Design: Central Washington University.  1978 to 1982
  • Empty Bowls Gig Harbor: Graphic design and event management.  2010-2014
  • Catherine Place Women’s Shelter: Assisted with the organization and facilitation of pit-fire ceramics workshops.  2011-2012
  • Harmony Hill Cancer Retreat Center: Vegetable garden and grounds maintenance.  2009-2010